United Package Smashers
Niles, Michigan resident received wet, broken, and delayed packages. Photos of badly stacked boxes in UPS truck. Sales of bumper stickers.
http://www.unitedpackagesmashers.com/
My Refund Nightmare
Jonathan Freedland describes his experience with UPS in sending a crate of stuff from California to Britain, including the admission of a UPS manager that the handling had been a "catalogue of errors". [Guardian] <small>(January 7, 2004)</small>
http://www.guardian.co.uk/comment/story/0,3604,1117568,00.html
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