Vendors

Acacia
Allows support calls and jobs to be logged for anything ranging from help desks to problem tracking with products and services.
http://www.helpdesksoftware.com.au/

Auscomp Worldwide
Software for site navigation, content and information management, and security for small businesses.
http://www.auscomp.com/

Avante Solutions
Offers the HEAT software package for help desks.
http://www.avantesolutions.com

CallcentriX
Focuses upon Call Centre and CRM solutions, reselling for a variety of partners.
http://www.callcentrix.com.au

Fused Solutions
Web-native Helpdesk solutions for multi-tenant, multi-tiered, multi-location CRM applications.
http://www.fusedsolutions.com/

NetSupport Limited
Remote control help desk and other software.
http://www.netsupportsoftware.com

NetWorld UK Helpdesk
Provides range of scalable Windows-based helpdesk software with third party integration capability.
http://www.thenetworlduk.net/Sunrise_Software/Sunrise_Menus/sunrise_help_desk_software_menu.asp

TiFiC digital support systems
Artificial intelligence, remote diagnosis and repair with a pedagogical, user-friendly interface. Partner relationships are caring and collaborative.
http://www.tific.com

Web Based Helpdesk Software from PAI
Web based help desk systems from PAI providing call tracking facilities on the internet. Free evaluation software from their demo center.
http://www.rhesolution.com/