Help Desk

Acacia Help Desk
Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
http://www.helpdesksoftware.com.au/

Control-F1
Provides enterprise solutions for live and automated support.
http://www.ca.com/control-f1/

Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
http://www.coralsea.com.au/sysman/

Double IS
Software enabling facility managers to track work orders, room booking, and building maintenance.
http://www.doubleis.com/

Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.
http://www.easyaccesshelpdesk.com/

HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
http://www.helptrac.com

Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
http://www.inet-sciences.com

Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
http://www.kemma.com

LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
http://www.lbehelpdesk.com

The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues
http://www.helpdesking.com

NetHelpDesk
Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
http://www.nethelpdesk.com/

NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
http://www.netkeeper.com

PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
http://www.prd-software.com.au

Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
http://www.softopia.com

Surado
Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
http://www.suradocrm.com/

Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.
http://www.vertsol.com

Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
http://www.wickett.net

World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.
http://www.worldwebdynamics.com