Commercial

Business Netiquette International
Discusses proper procedures for composing and sending business-related e-mail messages, especially in an international context.
http://www.bspage.com/1netiq/Netiq.html

Seven Annoying E-Mail No-No's
Provides some annoying habits of message composition. Directed to a business user.
http://realtytimes.com/rtnews/rtapages/19981231_emailnonos.htm